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Software Consultant – Food & Beverage Focus

Remote + Client Travel
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Role overview

Department

Professional Services

Location

To be confirmed

Work style

Remote + Client Travel

Employment

To be confirmed

Experience

3–5 years

Apply now

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Job Description

Are you ready to trade long hours on your feet for a career where your Food & Beverage expertise can make an even greater impact?

If you’ve built your career in restaurants, clubs, hospitality, catering, banquets, or retail food service and are looking for a new challenge, this is an opportunity to leverage your operational knowledge in a rewarding consulting role.

At Total e Integrated, we help clubs, golf courses, hospitality organizations, recreation facilities, and food service operations streamline their business through innovative software solutions. As a Software Consultant, you’ll combine your operational expertise with technology to help clients successfully implement, configure, and optimize our Food & Beverage and POS solutions.

You’ll serve as a trusted advisor throughout the implementation process—leading discovery workshops, recommending best practices, configuring solutions, delivering training, and ensuring clients are set up for long-term success. Your understanding of restaurant and club dining operations, POS workflows, inventory management, and customer service standards will be instrumental in helping clients achieve their business goals.

This role offers a combination of remote work and the opportunity to travel to client sites for onsite training, project meetings, and go-live support when required.

Key Responsibilities

  • Lead discovery sessions focused on Food & Beverage, POS, events, banquet, and retail operations.
  • Analyze operational workflows and identify opportunities to improve efficiency through TEI software solutions.
  • Configure Food & Beverage, POS, inventory, online ordering, events, and related TEI modules to meet client requirements.
  • Perform solution testing and validation to ensure successful implementations.
  • Deliver engaging training sessions for managers, supervisors, servers, and administrative staff both virtually and onsite.
  • Provide implementation consulting, best practice recommendations, and change management guidance throughout the project lifecycle.
  • Build strong client relationships while serving as a trusted advisor during implementations.
  • Collaborate with Project Managers, Development, Support, and Product teams to ensure successful project delivery.
  • Troubleshoot implementation issues and assist clients in integrated environments involving POS, accounting, web, and payment systems.
  • Create and maintain implementation documentation, training materials, and knowledge resources.
  • Travel to client locations for onsite workshops, implementations, training, and go-live support as required.
  • Deliver exceptional customer service while meeting project timelines and quality expectations.

Qualifications

  • 3–5 years of experience in Food & Beverage operations, restaurant management, club dining, hospitality, catering, banquet operations, or a related industry.
  • Strong understanding of POS systems, inventory management, menu management, pricing, catering workflows, and back-office operations.
  • Experience configuring or administering business software applications.
  • Excellent presentation, facilitation, and client-facing communication skills.
  • Strong analytical, organizational, and problem-solving abilities.
  • Comfortable managing multiple projects and priorities in a fast-paced environment.
  • Ability to explain technical concepts to non-technical users.
  • Quick learner with the ability to adapt to new technologies.
  • Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
  • Basic to intermediate understanding of accounting principles.
  • Experience supporting organizational change and user adoption.
  • Willingness and flexibility to travel to client sites as project requirements dictate.
  • Flexibility to occasionally work outside standard business hours to support project milestones.

Preferred Qualifications

  • Post-secondary education in Hospitality Management, Business, Information Technology, Adult Education, or a related field, or an equivalent combination of education and experience.
  • Experience participating in software implementations or operational system rollouts.
  • Experience configuring or administering business software applications.
  • Experience with Microsoft SQL is an asset.
  • Experience using JIRA or similar project management tools.
  • Experience with hospitality, club management, or restaurant management software.
  • Experience with multi-outlet Food & Beverage operations, golf club dining, banquet management, or catering systems.

Why Join Total e Integrated?

  • Make a meaningful impact by helping Food & Beverage operators modernize and optimize their operations through technology.
  • Work with industry experts in a collaborative, supportive, and innovative environment.
  • Expand your career through continuous learning and professional development opportunities.
  • Enjoy competitive compensation and opportunities for advancement.
  • Travel and build relationships with clients across North America while gaining exposure to a wide variety of hospitality organizations.
  • Help shape the future of software solutions for clubs, golf courses, hospitality, and Food & Beverage operations.

Apply Now

Apply for Software Consultant – Food & Beverage Focus.

If you’re passionate about Food & Beverage operations, enjoy solving business challenges, and are excited about helping clients succeed through technology, we’d love to hear from you.